UX Research

UX Researcher Job Description Template

A good UX researcher must have the ability to find out what consumers need from a product. They must be able to conduct research in the following areas: primary, secondary, quantitative and qualitative, market, and ethnographic. UX researchers understand consumer motivation and behavior and work with cross-functional teams such as Product Design, Product Management, and Product Development.

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UX researchers play a critical role in the design process. They are responsible for providing answers to challenging and often unexplored questions about a product’s design. To do this, the UX researcher will conduct several types of research, work with cross-functional teams, and play a significant role in assisting the entire user experience (UX) team in ensuring that the consumer has an experience with a product that is fun, intuitive, accessible, and joyful.

To identify a great UX researcher, it is necessary to employ an effective recruiting process that covers the different types of research available, tools used for UX research, research plans, presenting solutions, and how to continue to inform the design process after the launch of a product.

Because the field is still new and expanding and there are only a small number of educational programs specific to UX research, a lot of UX researchers will have relevant job experience without accompanying educational degrees or certificates.

UX Researcher Job Description and Ad Template

Copy this template, and modify it as your own:

Company Introduction

{{Write a short and catchy paragraph about your company. Make sure to provide information about the company’s culture, perks, and benefits. Include office hours, remote working possibilities, and anything else you think makes your company interesting.}}

Job Description

We are looking for an experienced UX researcher to join our team. You will be responsible for helping define and drive the future of our products. You will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user’s experience more intuitive, accessible, and seamless. {{Add any specific experience here.}}

Responsibilities

  • Conduct primary and secondary user research.
  • Conduct and evaluate quantitative and qualitative research.
  • Perform market and ethnographic research.
  • Work closely with cross-functional teams to identify and evaluate research topics.
  • Plan and implement user research strategies and methodologies.
  • Advocate research findings to diverse audiences through written and oral presentations.
  • Mentor and coach junior UX researchers on the team.
  • Perform usability studies with consumers.
  • Ask questions, gather data, and analyze data.
  • Use a diverse set of UX research tools.
  • {{Add other relevant responsibilities here}}

Requirements

  • Five or more years of UX research experience
  • Bachelor’s or MS in a human behavior related field (or equivalent and demonstrable work experience)
  • Ability to quickly and effectively share research results
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Experience with remote testing tools
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent time-management skills
  • {{List education level or certification you require}}
See also:Toptal’s growing, community-driven list of essential UX Research interview questions

Recent UX Research Articles by Toptal Designers

Find the right UX Research interview questions

Read a list of great community-driven UX Research interview questions.
Read them, comment on them, or even contribute your own.

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Hire a Top UX Researcher Now

Toptal is a marketplace for clients to find top user experience researchers from around the world. Each Toptal freelance UX research consultant is thoroughly vetted and trusted by top companies for their most critical UX research design projects.

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Lander Muruaga

SpainToptal Member Since September 18, 2019

Lander is a UX design expert with over 15 years of experience helping companies conceptualize, design, and launch easy-to-use products and services through research and strategy. He works worldwide with corporations, governments, and startups helping them grow their products and services.

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Arthur Sam Badalian

United StatesToptal Member Since March 26, 2019

Arthur helps transform clients' online presence with high-impact web designs that drive conversions. He creates refined, sophisticated, and premium designs, and his process-driven approach to web creation is meticulous, leveraging data and research at every stage. Arthur ensures that your brand is optimized for what really matters.

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Zeltonique Damon

South AfricaToptal Member Since December 12, 2018

Fascinated by technology's potential to enhance human experiences, Zeltonique pursued a fulfilling UX/UI design career. She is privileged to shape the digital world alongside brilliant minds, bringing a unique perspective and expertise to every project. Grounded in empathy, inclusivity, and sincere passion, her design philosophy makes a lasting, positive impact as she states: "Let's breathe life into your ideas with visually striking, effective designs that deeply resonate with your end-users."

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Esperanza Garcia

New ZealandToptal Member Since June 28, 2018

Esperanza is an experienced UX/UI designer who has worked on a variety of projects spanning web and mobile applications for different clients and industries, including real estate and health care. She enjoys working with organizations of all sizes, from startups to enterprises and everything in between.

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Lara Chikhani

LebanonToptal Member Since July 17, 2019

In addition to 12 years of experience in UX design, Lara is an independent consultant who works with startups, agencies, and established businesses—helping them build better customer-centric products. She also mentors and trains university students and professionals how to apply proper UX techniques to the products they are making.

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Jay Oldaker

United StatesToptal Member Since September 2, 2016

Jay Oldaker is an experienced product designer and coach with a passion for helping others unlock their full potential. With more than 15 years of experience in the industry, Jay has developed a deep understanding of what it takes to create successful products that solve real-world problems. With a focus on collaboration, creativity, and innovation, Jay is committed to helping organizations achieve their full potential and create a meaningful impact in the world.

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Katrina Talley

United StatesToptal Member Since January 14, 2016

Katrina is an innovative user experience and interaction designer with more than a decade of experience in product design for the web, desktop, mobile, and embedded applications. She creatively translates complex problems into elegant, usable solutions that exceed expectations and across devices. She approaches product design with a broad experience, a big picture focus, and a passionate user advocacy.

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Mini Kim

United StatesToptal Member Since March 13, 2019

Mini has worked with a diverse array of clients for over a decade in New York City. She enjoys learning about different industries and their unique challenges, having worked with healthcare, finance, and technology companies, amongst others. Mini strongly believes that UX is about collaboration between the business, users, and technology. In every project, she uses various UX methods and deliverables to get the best results.

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Marco Righetto

SpainToptal Member Since April 15, 2019

Marco creates positive changes via human-centered innovation. A well-rounded designer, he's honed his skills at international consultancies (Fjord and IDEO), a boutique digital product agency (Hanzo), a data-driven startup (SumAll), and his own social good project, Streetlives. He specializes in designing products and service that drive organizational, business, and societal impact. His work has been recognized by IxDA, EYA, and Adobe.

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